Frequently Asked Questions
Shipping & Returns
- $4.95 Standard Domestic Shipping (4-7 business days + processing time) *FREE for orders $50+.
- $9.95 USPS Priority Shipping (2-3 business days + processing time)
- $25.00 UPS Expedited Shipping (2 business days + processing time)
Note: All orders ship same day, if placed before 12pm EST
Return Policy
Returns may be made within 14 days of your original delivery date for items not marked final sale. You can elect for a full refund (minus a $4.95 return fee) if returned within 14 days of the original delivery date or elect for an exchange or store credit if returned within 30 days of the original delivery date.
Jewelry Care
Our fashion jewelry is 14K gold or silver plated over brass. We add a layer of plating that is 20x the industry standard and use a protective coating to prevent tarnishing on all of our pieces. To keep your jewelry piece(s) looking as beautiful as you, we recommend you follow these easy and simple steps to help extend the life of your piece.
Remove your jewelry before showing or swimming and keep your pieces away from skincare products by avoiding contact with lotions, creams, and perfumes (a good tip we recommend is to put your jewelry on last).
To store your pieces, keep them in the complimentary jewelry pouch that accompanies every Natalie Wood Designs purchase or in an air tight bag to help avoid contact with moisture in the air.